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- Interaction Center Agent
- Account Identification Details
- Account Fact Sheet
- Interaction record Details
- E-Mail Editor Details
- SAP ERP Sales Order
- CRM Sales Order and Sales Ticket
- Product Search and Product Proposals
- Agent Inbox Details
- Interactive Scripting Details
- Interactive Scripting and Lead Management
- E-Mail Response Management System (ERMS)
- Installed Base Overview
- Scratch pad,
- Personalization & Skins
- IC Manager Dashboard With Multi-Channel
- Category Modeler & Rule Modeler
- Interactive Scripting
- UI Framework Definition
- Technical Role Definition
- Portal Integration
- Define Navigation Frame
- Define Business Role
- Define Organizational Assignment
- Define Account Identification Profiles
- Define Object Profiles
- Define Business Transaction Profiles
- Assign Partner Functions to Business Transactions
- Define Categorization Profiles
- Define Transaction Types for Navigation
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Customer Care - USA: 703-738-9900 
